Privacy Policy
Last Updated: January 10, 2026 · Effective Date: January 10, 2026
Table of Contents
- 1.Introduction and Scope
- 2.Data Controller Information
- 3.Types of Personal Data We Collect
- 4.How We Collect Your Personal Data
- 5.Legal Basis for Processing Personal Data
- 6.How We Use Your Personal Data
- 7.Data Sharing and Disclosure
- 8.International Data Transfers
- 9.Data Retention and Storage
- 10.Your Privacy Rights Under GDPR
- 11.Cookies and Tracking Technologies
- 12.Security Measures
- 13.Data Breach Notification
- 14.Children's Privacy
- 15.Marketing Communications and Opt-Out
- 16.Third-Party Services and Links
- 17.Changes to This Privacy Policy
- 18.Contact Information and Data Protection Officer
1Introduction and Scope
1.1 Our Commitment to Privacy
YallahSir Ltd ("YallahSir", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Platform") or use our mobile application.
1.2 Scope of this Policy
This policy applies to information we collect:
- Through our mobile application and website.
- In email, text, and other electronic messages between you and our Platform.
- When you interact with our advertising and applications on third-party websites and services.
1.3 Acceptance
By using the YallahSir Platform, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree, please do not use our Platform.
1.4 Compliance with Data Protection Laws
We comply with:
- General Data Protection Regulation (GDPR) - EU Regulation 2016/679
- Irish Data Protection Act 2018
- UK Data Protection Act 2018 (for UK users)
- Other applicable national and international data protection laws
2Data Controller Information
2.1 Identity of Data Controller
The data controller responsible for your personal data is:
YallahSir Ltd
A company registered in the Republic of Ireland
Contact Email: privacy@yallasir.com
Data Protection Email: dpo@yallasir.com
2.2 Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy and our data protection practices.
Email: dpo@yallasir.com
3Types of Personal Data We Collect
3.1 Personal Data We Collect Directly from You
- Contact Information: Name, email address, phone number, and postal address.
- Account Credentials: Username and password.
- Identity Verification Data: Passport, national ID card, or driving license details (for verified sellers).
- Biometric Data: Facial recognition data used solely for identity verification purposes (with explicit consent).
- Payment Information: Bank details or payment card information (processed via secure third-party providers).
- Profile Information: Interests, preferences, feedback, and survey responses.
- Listings and Communications: Information you provide in item listings and messages sent to other users.
3.2 Information Collected Automatically
- Usage Data: Pages viewed, links clicked, and time spent on the Platform.
- Device Information: IP address, browser type, device type, operating system, and unique device identifiers.
- Geolocation Data: Precise or approximate location based on your IP or device GPS (with permission).
- Cookies and Tracking Technologies: Details on how you interact with our Platform.
4How We Collect Your Personal Data
- Direct Interaction: When you create an account, list items, or contact us.
- Automated Technologies: As you move through the site or app.
- Third Parties: From verification services, social media logins (e.g., Google, Facebook), and analytics providers.
5Legal Basis for Processing Personal Data
We process data under the following GDPR bases:
- Contractual Necessity: To provide the services you requested.
- Legal Obligation: To comply with tax, AML, and safety laws.
- Legitimate Interests: For fraud prevention, security, and Platform improvement.
- Consent: For marketing and processing sensitive data (e.g., biometrics).
6How We Use Your Personal Data
- Verification: To ensure the safety of our marketplace.
- Transactions: To facilitate buying and selling of items.
- Service Delivery: To manage your account and profile.
- Support: To resolve disputes and respond to inquiries.
- Security: To detect and prevent fraudulent or illegal activity.
- Improvement: To analyze usage patterns and optimize user experience.
7Data Sharing and Disclosure
We share information with:
- Other Users: Only as necessary to facilitate a transaction (e.g., contact info for collection).
- Service Providers: Hosting, payment processing, ID verification, and cloud storage providers.
- Law Enforcement: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
8International Data Transfers
Your data may be transferred to and stored in countries outside the European Economic Area (EEA) or UK. In such cases, we ensure adequate protection through Standard Contractual Clauses (SCCs) or other approved mechanisms.
9Data Retention and Storage
9.1 Retention Period
We retain your data only as long as necessary for the purposes set out in this policy. For example:
- Account Info: Retained for the duration of your account plus 7 years for tax/legal purposes.
- Identity Docs: Retained for 5 years after verification or account closure.
- Messages: Retained for 2 years unless involved in a dispute.
9.2 Storage Security
Data is stored securely using encryption (SSL/TLS) and restricted access protocols.
10Your Privacy Rights Under GDPR
Under the GDPR, you have the right to:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data ("Right to be Forgotten").
- Restriction: Limit how we process your data.
- Portability: Request transfer of data to another service.
- Object: Object to processing based on legitimate interests.
- Withdraw Consent: At any time for consent-based processing.
To exercise these rights, contact dpo@yallasir.com.
11Cookies and Tracking Technologies
We use cookies to:
- Remember your login and preferences.
- Analyze traffic via Google Analytics.
- Provide targeted advertising (with consent).
You can manage cookie preferences in your browser settings.
12Security Measures
We implement technical and organizational measures including:
- End-to-end encryption for sensitive data.
- Multi-factor authentication (MFA) options.
- Regular security audits and vulnerability scanning.
13Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of it, as required by GDPR Article 33. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
14Children's Privacy
YallahSir is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware that we have collected personal data from a person under 18 without verification of parental consent, we will take steps to remove that information from our servers promptly.
15Marketing Communications and Opt-Out
We may send you marketing communications if you have opted in to receive them. You can opt out at any time by:
- Clicking the "unsubscribe" link in any marketing email.
- Contacting us at privacy@yallasir.com.
- Updating your notification preferences in the app settings.
16Third-Party Services and Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of every website you visit. Third-party services we use include payment processors, analytics providers, and cloud storage services, each governed by their own privacy policies.
17Changes to This Privacy Policy
We may update this policy periodically. We will notify you of material changes via email or a prominent notice on the Platform. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our Platform after any changes constitutes your acceptance of the new Privacy Policy.
18Contact Information and Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Acknowledgment
By using the YallahSir Platform, you acknowledge that:
- You have read and understood this Privacy Policy;
- You consent to the collection, use and disclosure of your personal data as described herein;
- You understand your privacy rights under GDPR and how to exercise them;
- You understand that you can withdraw consent or opt out of certain data processing activities at any time;
- You have had the opportunity to contact us with questions or concerns.
© 2026 YallahSir Ltd. All rights reserved. · END OF PRIVACY POLICY